We observed increased errors on requests served from Cloudflare backends, most likely due to an R2 outage. The errors started 1/19 15:17 (UTC) and at 15:37 (UTC) we switched projects using Cloudflare backends to another cloud provider. During this period we served 1.16k errors for a total of 12.37K requests with Cloudflare backends. This resulted in an error rate of ~9% for projects with Cloudflare backends and an aggregate error rate across all requests, covering all backends, stood at 0.14%.
A fix has been implemented and we are monitoring the results.
Posted Jan 19, 2024 - 15:43 UTC
Identified
The issue has been identified and a fix is being implemented. One of our CDN provider is experiencing performance issues, we are switching away from Cloudflare to mitigate.
Posted Jan 19, 2024 - 15:38 UTC
Update
We are continuing to investigate this issue.
Posted Jan 19, 2024 - 15:38 UTC
Investigating
We are observing issues that are affecting page delivery for AEM customers. The issue is under active investigation and we are working with full effort to reach a speedy resolution.