All Systems Operational

About This Site

Internal status for AEM sites, services, and components relating to Edge Delivery Services, document-based authoring, integrations, and related services.

For official status, check https://status.adobe.com/products/503489
For related 3rd party services, check https://project-helix-3rdparty.statuspage.io/

Delivery Operational
90 days ago
100.0 % uptime
Today
Publishing Operational
90 days ago
100.0 % uptime
Today
Internal Services Operational
90 days ago
99.99 % uptime
Today
AEM Adapter (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare Workers Operational
90 days ago
100.0 % uptime
Today
Google Docs Adapter (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Admin (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Bot (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Indexer (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Indexer Pump (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Forms Collector (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Forms Service (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Pipeline Service (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Slack Bot (AWS) ? Operational
90 days ago
99.99 % uptime
Today
Helix Universal Runtime Operational
90 days ago
100.0 % uptime
Today
Microsoft Word Adapter (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 21, 2024

No incidents reported today.

Jun 20, 2024
Postmortem - Read details
Jun 20, 20:27 UTC
Resolved - This incident has been resolved.
Jun 20, 20:25 UTC
Monitoring - Beginning June 20, 17:20 UTC, we observed an elevated error rate of approximately 0.2% for about 2 hours on .page domains. This issue is attributed to latency problems with one of our service providers.

We are actively monitoring the situation to determine if a change to an alternate service provider is necessary.

For detailed information, please refer to the Cloudflare incident: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck.

Jun 20, 20:23 UTC
Jun 19, 2024
Resolved - This incident has been resolved.
Jun 19, 18:02 UTC
Monitoring - We have observed an elevated error rate of approximately 0.2% over the past 2 hours on .page domains. This issue is attributed to latency problems with one of our service providers.

To mitigate the impact, we have migrated affected sites to an alternative provider and are actively monitoring the situation to ensure stability.

For detailed information, please refer to the Cloudflare incident (https://www.cloudflarestatus.com/incidents/cgmgffywmv4g).

Jun 19, 15:38 UTC
Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.