All Systems Operational

About This Site

Internal status for AEM sites, services, and components relating to Edge Delivery Services, document-based authoring, integrations, and related services.

For official status, check https://status.adobe.com/products/503489
For related 3rd party services, check https://project-helix-3rdparty.statuspage.io/

Delivery Operational
90 days ago
99.99 % uptime
Today
Publishing Operational
90 days ago
99.97 % uptime
Today
Internal Services Operational
90 days ago
100.0 % uptime
Today
AEM Adapter (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare Workers Operational
90 days ago
100.0 % uptime
Today
Google Docs Adapter (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Admin (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Bot (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Indexer (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Indexer Pump (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Forms Collector (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Forms Service (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Pipeline Service (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Slack Bot (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Helix Universal Runtime Operational
90 days ago
100.0 % uptime
Today
Microsoft Word Adapter (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 21, 2025

No incidents reported today.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025
Postmortem - Read details
Mar 18, 12:07 UTC
Resolved - This incident has been resolved.
Mar 15, 21:04 UTC
Monitoring - A second fix has been implemented with even more encouraging results. We are still monitoring.
Mar 15, 11:21 UTC
Investigating - We are still experiencing issues in the Virginia, US region.
Mar 15, 10:55 UTC
Identified - We have identified an outage at unpkg.com as the source of the issue and implemented fixes to relieve us from that dependency.
Mar 15, 10:13 UTC
Investigating - We are getting reports about delayed RUM script delivery for a small number of requests.
Mar 15, 09:35 UTC
Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
Postmortem - Read details
Mar 14, 14:25 UTC
Resolved - On March 13, 2025, between 2:25 PM and 3:03 PM UTC, a single customer experienced a service disruption due to oversized configuration files exceeding AWS Lambda's response size limit.
Mar 12, 02:30 UTC
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.